Emergency Guide

  • For Emergency, call 911 immediately.
  • An emergency is any situation that requires immediate assistance from the police, fire department or ambulance. Examples include:
    • A fire
    • A crime, especially if in progress
    • A car crash, especially if someone is injured
    • A medical emergency, especially for symptoms that require immediate medical attention (*Including Covid-19 symptoms)
  • For non-emergency situation, please check our guideline and if you can’t solve your problem, contact us
    • Maintenance request (Clicks!)
    • If you have an urgent problem, please call us.
      • During business hours: 778 . 554 . 8800 (Monday to Frinday, 9 AM – 5 PM)
      • Outside of office hours: 604 . 762 . 4200